How To Contact Etsy Customer Service - Step by Step - The Rapid Help

If you have a problem with Etsy, of course, you want to resolve it as soon as possible! To contact Etsy, find their contact page. Determine what your problem is and Etsy should respond with a solution, by email or by phone. You can also send them an email to contact them. However, keep in mind that Etsy Customer Service Phone Number

Using the Website Help Page

Step 1 Visit the contact page on the Etsy website. You can address all of your concerns via the Etsy contact page. Visit https://www.etsy.com/help/contact to complete the form and contact Etsy support. You must log in to your account to use the form.

Step 2 Choose a subject. To guide your survey, choose the category to which your question belongs. For example, you can choose "My Account", "My Shop" or "Order Problems". Then you can choose a sub-theme from this category.

These topics can be found in a drop-down menu near the center of the page.

Step 3 Check the questions that appear. Sometimes your community will answer your question. Etsy automatically deletes these questions and answers to see if they can help you. Browse it to see if any of them answer your question.

Step 4 Click on "Email us" if your question is not answered. This button will open the rest of the form to complete it. The button under the questions that arose will be relevant to your topic.

Step 5 - Use the drop-down menu. Again, you can see a drop-down menu to reduce your appearance. For example, if your question concerns something, you will see the Recent Orders drop-down menu that you can choose from.

Step 6 Include a subject and a message. The topic will help you get the help you need. You can then develop your problem in the message box below. Be as specific as possible so that support can resolve your problem in time.

Step 7 Request a callback. In some cases, you can click "Request a phone call" at the bottom of the page. You will put your phone number and they will contact you to resolve your issue. Generally, this option is for urgent problems related to a problem you may encounter in a store.

The lines of communication are open Monday to Friday from 8 a.m. to 8 p.m. and Saturdays and Sundays from 10 a.m. to 6 p.m. they will try to contact you in 15 minutes.

Calls are available in English and German, although Etsy calls you anywhere in the world.

Contact Etsy by email

Step 1 Enter your email address. Write an email to your personal email account to discuss your problem. Try to be as specific as possible about your problem. That way, Etsy can resolve your problem immediately. Also do a thorough analysis of the category in which your problem was represented, such as your store or your account.

Step 2 add a subject. The Etsy subject will help direct their investigation to the right person. Therefore, try to make it as specific and precise as possible, such as "account request" or "store question".

Step 3 Enter the email address. The Etsy support email address is support@etsy.com. Make sure you've spelled it correctly, enter it in your email address box, and then send it in your email.

Step 4 Stay in touch. If Etsy hasn't responded to you in a day or two, try calling them back. You can try sending another email or requesting a phone call. Etsy tries to call you back within 30 minutes of ordering when you open the lines.

If you don’t know which email address you used to log in to Ingress, we can help you find it by searching for your agent code name.

Still can't get in? Contact Our Expert +1-833-200-4456 Or visit our site https://www.therapidhelp.com/Etsy-customer-service/